What personal information we collect, and how we collect that information
Why we use or process personal information
How and where we disclose personal information
Our efforts to protect personal information
How long we keep personal information
Your rights regarding your personal information
Additional marketing notice
1. Categories of personal information we collect, and how we collect that information
We collect information or data about you or that can be used to identify you, such as your name, address(es), telephone number(s), e-mail address(es), professional experience, professional affiliations, or other information or data (“personal information”) when you voluntarily choose to disclose such information to us, directly or indirectly through a representative. For example, you may disclose personal information to us when you submit information by mail, telephone, fax, or electronically, when you sign up for newsletters, alerts, whitepapers, legal insights and other marketing communications, or when you sign up to attend an event or program in person or online, or to apply for a position with us.
We collected the above personal information from the described sources during the preceding 12 months and use or process the information for the purposes described in section 2 below.
We do not direct any of our websites to children or individuals under thirteen (13) years of age. Individuals under thirteen (13) should consult with their parent or guardian about the use of this website.
2. Why we use or process personal information
We only use your personal information for a legal and legitimate interest, such as:
Coaching and Consulting Services: We will use and process your personal information for providing coaching and consulting services, promoting and marketing our services, assisting with managing, enhancing and improving our services, communicating with you about those services, and complying with our legal and ethical obligations related to those services.
Marketing: We may process certain of your personal information for direct marketing based on your consent. You have the option to withdrawing your consent at any time. We also may process your location data, IP address, and content viewed on our websites pursuant to our Cookies Policy. For more information on our marketing practices, see the Additional Marketing Notice below.
Contract performance: We may use or process personal information in connection with pre-contract activities and discussion with you, and to perform a contract that we have with you.
Legal obligations: We will use or process personal information as necessary for compliance with a legal obligation to which we are subject. This includes using or processing personal information for defense of claims against us and satisfying any government reporting obligations and requests.
Other legitimate interests: We will process your personal information for any of our other legitimate interests not described above. These include analyzing use of our website or services, tailoring website and news content, setting preferences in our website or electronic mailings, improving our websites, offering and managing programs and events, fulfilling our obligations to our clients and others, and managing our client and vendor relationships.
3. How and where we disclose personal information
We operate our websites from the United States of America and store the information we collect through our websites in the United States of America. We market and provide coaching and consulting services, however, in many countries throughout the world. Accordingly, we will disclose information collected through our websites, as well as other personal information, across geographical boundaries for the legal and legitimate purposes as described above.
We will also disclose your personal information to service providers that perform services for us and who are obligated to secure the information, including information technology suppliers and analytics providers. These service providers may be located anywhere in the world.
We may also disclose your personal information as required by a court order or any other legal or regulatory requirement, including in response to requests from public and government authorities outside your country of residence or to protect our rights, privacy, safety or property, or that of you or others anywhere in the world.
We rely on the European Commission approved Standard Contractual Clauses (controller-to-controller) (2004/915//EC) to govern the transfer of personal data by an office in the European Economic Area to another of our offices outside of the European Economic Area.
4. Our efforts to protect personal information
We take reasonable measures to protect personal information from misuse, interference, and unauthorized loss, access, modification or disclosure. We undertake industry standard data protection practices, including by deploying a variety of commercially available software and hardware security tools. We will take such measures with respect to your personal information using security measures that we use for personal information of others, and we will do so in compliance with all applicable data protection laws and our professional secrecy and ethical obligations. Unfortunately, despite such measures, no data transmission over the Internet and no database or other depository of information can be one hundred percent secure. As a result, while we will strive to protect your personal information, we cannot and do not guarantee or warrant the security of any of your personal information. We will not be and are not liable for disclosures of your personal information due to errors in transmission, networks that we do not control, or unauthorized acts of third parties.
5. How long we keep personal information
We will keep your personal information until such time as we no longer expect to need to use it for any legal and legitimate purpose and otherwise in accordance with all applicable laws. At the appropriate time, we will take reasonable steps to destroy your personal information or ensure that your personal information is de-identified, except were we need to retain such information to satisfy legal and professional ethical obligations.
6. Your rights with regard to your personal information
Subject to local law, you may have certain rights regarding personal information we have collected about you. Such rights might include the right to (a) know what personal information we have collected about you, (b) know what personal information about you was disclosed to third parties, (c) update or correct such information if you believe there is an inaccuracy, (d) restrict the processing of your personal information, (e) request deletion of your personal information, (f) object to our use of your personal information, or (g) request transmission of your personal information to another data controller. We will not discriminate against you for exercising any of these privacy rights, except that the deletion of your personal information may prevent us from providing you content, invitation, or benefit that depends on the processing of your personal information.
If you would like to exercise any of these rights provided under local law, you can contact us via email at firstname.lastname@example.org.
If you would like to make a complaint about how we handled your personal information, or make a complaint about a breach of data protection laws, please contact us using the contact information described above. Complaints will be investigated, and the outcome of the investigation will be communicated to you after the complaint is made in accordance with applicable law. You may have a right in some locations to file a complaint with your local data protection authority.
7. Additional marketing notice
We may process additional personal information provided by you for marketing purposes, for example in correspondence relating to an event, when you let us know what resources and services you are interested in, and when you wish to be contacted by us. This may include access or dietary requirements which may reveal information about your health or religious beliefs.
Your personal information may also be collected in our relationship management system when you register online to receive updates, or when we otherwise receive your contact details. You will receive a confirmation notice when your details have been added to our relationship management system. You can update or request, however, to have your data removed from our relationship management at any time by visiting our preferences page. You also will be provided with the option to unsubscribe or opt-out from receiving further marketing communications by following the instructions at the bottom of each communication.